Terms of Service

Article 1 (Objective)

The purpose of these Terms and Conditions (hereinafter “Agreement”) of Use of Services for registration and use of the mobile application operated by Shaashop (hereinafter Company), is to stimulate the Company and customers’ rights, responsibilities, and terms and procedures concerning the customer’s user of services.

Article 2 (Definitions)

The terms used in this Agreement are defined as follows. Terms used in this Agreement, with the exception of those defined in Article 1, are in accordance with standard commercial practice or relevant law.

1. “Services” refers to all online services and other various services provided by the Company on application (hereinafter “Application”).

3. “User” refers to Registered Customers and guests who use the services provided by the Company in accordance to this Agreement.

4. “Application (App)” refers to the programs provided and managed by the Company in order for Users to purchase goods and use services on application.

5. “Guest” refers to a person who uses Services provided application without registering.

6. “ID” refers to the email address provided by Users for usage of Services, and used by the Company for customer identification purposes.

7. “Password” refers to a combination of letters and numbers created by the User in order to verify identification and to protect the rights of the customer.

8. “Registered Customer” refers to a person who has consented to this Agreement and is registered on application in order to receive provided Services.

9. “Reward Points” are a type of payment method provided to Users by the Company, and can be accumulated and used following the purchase of goods or services.

10. “Electronic Financial Transaction” or “EFT” shall mean any transaction where the Company provides electronic financial service through the Electronic Device (the “Electronic Financial Business”), which is used by the Users in an automated manner without personally appearing before or directly communicating with employees of the Company.

11. “Electronic Payment Means” shall mean an Electronic Pre-payment Means, credit card, or other means of payment through electronic means.

Article 3 (Amendment)

1. The Company may modify this Agreement provided that the modification does not violate any relevant laws such as the Act on the Consumer Protection in Electronic Commerce.

4. Should any modification be made to this Agreement, the Company shall announce the effective date and the reasons of such modification for 14 days prior to the effective date on the initial page of application

6. If the Company notifies Registered Customers of the contents of amendment via email to the email address registered by the Registered Customer, the Company shall be deemed to have properly notified.

7. Registered Customers who do not agree to the modified terms can request to terminate their account.

Article 4 (Confirmation of Transaction Details)

1. The Company shall ensure that the User can confirm the details of his/her transactions through the ‘My Page’ page of application.

Article 5 (Cancellation of Transaction Request)

1. A User who has entered into an Electronic Payment Transaction may cancel his/her Transaction Request at any time before the product shipping by using 1:1 service menu in application.

2. Upon receiving notification, the User may immediately request to modify or cancel the purchase request in case of change of mind. For requests made before shipment, the Company is obliged to promptly process such requests without delay.

Article 6 (Company duties)

1. The Company shall not partake in any activities that are prohibited by this Agreement or any relevant laws.

2. The Company shall use its efforts to provide continuous and stabilized services.

3. Should a User’s opinion or complaint be deemed justified, the Company shall promptly process relevant requests without delay. However, if processing is impossible, the Company is obliged to inform the User of the reason and provide an expected resolution schedule.

Article 7 (Customer Duties)

1. Registered Customers shall not participate in the following activities, which are considered harmful to public order and morals.

1. Using a stolen ID and password

2. Unauthorized usage, reproduction, distribution, or commercial exploitation of information obtained through Services provided by the Company

3. Infringement of intellectual property rights and/or other rights of a third party

4. Defamation or intentional activities that harm another person

5. Distribution of crime-instigating or obscene content for criminal purposes (and other activities harmful to social order)

6. Hacking or spreading computer viruses to disrupt or harm information services provided by the Company

7. Registered Customers are responsible for the management of their own ID and password, and are held liable for all consequences that occur as a result of user negligence.

8. In regards to use of Services, duplicate IDs are not permitted. If user ID is exposed to another person, change the password immediately and inform the Company.

9. Registered Customers are obliged to comply with the terms of this Agreement.

Article 8 (Exchange & Returns)

Once the item has been shipped overseas (ship outside of Korea) for international delivery, return will not be accepted unless the item that users receive is a discrepancy or a defect.

1. Defective Items & Others

If user receive a defective item, user can immediately contact company’s Customer Service Center with the photos of the defective item, the invoice, and the shipping box, etc.

2. Refunds

In the event that the Company is not able to provide Goods, etc. purchased by the User due to reasons such as insufficient stock, the Company shall promptly inform the User and issue a refund or take appropriate measures for refund within 5 business days of payment.

Article 9 (Intellectual Property)

1. The Service and its original content (excluding Content provided by user), features and functionality are and will remain the exclusive property of the Company and its licensors.

The Service is protected by copyright, trademark, and other laws of both the Country and foreign countries.

Company trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.

2. User assign all rights, title and interest in any Feedback user provide the Company. If for any reason such assignment is ineffective, user agree to grant the Company a non-exclusive, perpetual, irrevocable, royalty free, worldwide right and licence to use, reproduce, disclose, sub-licence, distribute, modify and exploit such Feedback without restriction.

3. Company service may contain links to third-party web sites or services that are not owned or controlled by the Company.

4. Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services.

5. Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

Article 10 (Termination)

User may terminate or suspend account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if user breach these Terms and Conditions.

Upon termination, user’s right to use the Service will cease immediately. If user wish to terminate the account, user may simply discontinue using the Service.

Article 11 (Prohibited items by customs)

1. Company has no responsibility for any prohibited products (defined as bellow) by customs. The items can be confiscated or destroyed without any permission from user. Company has df

2. Prohibited products

Insects, Meat,Poultrya and Egg products, Plants and Pland Products, Arms, Ammunition, Explosives, and Implements of War, Toys and Children’s Articles, Lead In Paint, Bicycles and Bicycle Helmets, Flammable Fabrics, Art Materials, Cigarette Lighters, Multi-purpose lighters, Foods, Cosmetics, etc, Biological Drugs, Biological Materials and Vectors, Narcotic Drugs and Derivatives, Drug Paraphernalia, Gold and Silver, Counterfeit Articles, Pesticides, Toxic Substances, Hazardous Substances, Textile Products, Wool, Fur, Dog or cat fur, Trademarks and Trade Names, Wildlife and Pets, Marine mammals any wildlife, their parts or products, African elephant ivory and any products made from it, Matches, fireworks, knives, Obscene, Immoral or Seditious Matter and Lottery Tickets, Unfair Competition, Artifacts/Cultural Property.

Article 12 (Disputes)

1. This Agreement and Services shall be governed, construed and performed by the laws of the Republic of Korea.

2. Both the Company and User are obliged to make every effort in amicably settling disputes that arise in regards to Services.

3. Any dispute arising between Company and User arising out of or in connection with the Agreement or Services, shall be resolved in accordance with the procedures set out in the Civil Procedure Act of Republic of Korea.

Article 13 (Caution)

Shaahop is not responsible for whether product customs clearance is possible or impossible. Please check if customs clearance is possible.

Article 14 (Effective Date)

1. This Agreement takes effect from July 1, 2020.

2. As a rule, members who have already joined before the enforcement of these Terms and Conditions shall apply. However, if you continue to use the service under these Terms after the effective date of the changed Terms as announced, you agree to the Terms after the Change.